Queen of Victory, the seductive and bold brand that aims to make ladies feel incredibly feminine as well as everyone else who aspires to be noticed globally. Queen of Victory offers audacious statement designs that will inspire you to embrace your inner feminine bravery. We are a stand-alone company that makes daily allusions to dressing for a certain occasion. Enjoy your colorful world of lingerie-inspired clothing designed for women.
HOW TO PROCEED WITH A RETURN? Didn’t work out this time? We’re happy to offer returns. Here’s how it works:
1 Contact us via this form to inform us of your request and ask for the returns address.
2 You will have 14 days from the day you originally received your order to send us your return receipt along with a valid tracking.
3 Once your return is received and inspected we will send you an email to notify you that we have received your returned item and on the approval or rejection of your refund.
If you are approved, your refund will be credited to the original form of payment used to make the purchase. In the case your method of payment is mixed using a gift certificate and other, you will receive the gift certificate back and the balance via your other payment method. ADDITIONAL INFORMATION
• Item(s) must be new, in original packaging with all tags, unworn and unwashed.
• Original shipping fees are non-refundable.
• You are responsible for all return shipping charges. We are not responsible for lost or stolen return packages – please send using a tracked shipping method. If you wish to exchange an item, the buyer will be responsible for both shipping fees, to ship the item back to us and to re-ship the new item. We will then invoice you the shipping fees via email to proceed with the re-shipment of your new item.
• For hygienic reasons, all bodysuits, undergarments, bra, jewelry, and accessories are final sale and cannot be returned or exchanged.
• Orders made with promo codes or gift cards are non-refundable.
• If you receive an incorrect or damaged item, please notify us within 4 days of delivery by using this form.
